ACCESSIBILITY
Cornwall Gold welcomes all to our accessible Showroom. Access for wheelchair users to the venue via the main entrance is via a ramp and paved surfaces. Accessible toilets are available. There is no fixed seating in the Pantry Café and Terrace.
ACCESSIBILITY IN CORNWALL GOLD
Our spacious showroom allows full access even when busy. Large turning circles and flat fronted cabinets enable closeup browsing suitable for buggies, wheelchairs and mobility scooters.
One-to-one shopping is available as well as the Pick-a-Pearl experience that can be enjoyed by everyone.
The entrance to our spacious Pantry Café and Terrace is connected to the main venue. The Pantry Café and Terrace has no fixed tables or chairs, for free movement.
We have highchairs for use in our Pantry Café.
TOILETS
Our accessible toilet has grab rails and doors wide enough for both manual and powered wheelchairs.
A baby changing facility is available in the accessible toilet as well as in the main ladies toilets, with space for a pram or pushchair.
COLLEAGUES
All our colleagues are trained to a high standard in customer service.
ACCESSIBILITY FAQs
Do you have dedicated seating or a seating area for people with disabilities?
Seating is available in the Pantry café. All tables and chairs are movable, we have non-fixed furniture. Soft seating is located around the venue.
Does your venue have Wi-Fi for visitors?
Yes.
Are guide dogs allowed?
Does your venue provide a discount for carers?
Admission is free to all.
Do you have accessible activities?
Yes. Tolgus stream panning for gold (free), Create and Paint Pottery, Bear Works and our Pick-a-Pearl experience. Find out more here.
Do you provide pre-visit information about your venue in an audio format for visually impaired visitors?
No.
Do you provide information about your venue in Braille for your visually impaired visitors?
No.
Do you provide information about your venue in Sign Language?
No.
Do you provide information about your venue in large print?
Yes, available on reuqest.
Do you provide information in Easy Read for your visitors with learning disabilities?
Yes, available on request.
Do you provide information for people with disabilities in MS Word, PDF or by email?
Yes, available on request.
Do you have a guide, leaflet, map or web page giving detailed visitor information?
Yes. See information on our find us page.
Does your venue offer audio descriptions for people with disabilities, such as an audio guide, audio described video etc?
No.
Does your venue have an induction loop for deaf and hard of hearing visitors?
Does your venue have an infrared loop system for hearing impaired people?
No.
GETTING HERE
parking at our venue
The easiest way to get to Cornwall Gold is by car. We offer free parking in our large, onsite carpark. See a map here
walking to our venue
The Tolgus Trail begins (or ends) at the Cornwall Gold venue, Pantry Café and our unique heritage site, Tolgus Mill.
A great pit stop for walkers, cyclists and riders to enjoy.
The trail is nestled in the beautiful Cornish landscape and runs parallel with New Portreath Road. A truly wonderful part of Cornwall’s heart previously hidden from view.
Local residents and visitors will love this new, safe way to travel up and down the Portreath valley